Enquiries from families, carers and professionals.
If you are helping another adult, supporting someone in a care setting or making contact as a dentist or other clinician, Signature Dentures can discuss the concern and explain possible next steps.
Who can make first contact?
Family members and supporters
An adult child, relative, friend or other supporter can ask how to begin a conversation about broken, loose or replacement dentures.
Carers and care professionals
People supporting an adult at home or in a care setting can make a general enquiry about a denture concern and ask what information may be needed next.
Dentists and other clinicians
Dental and clinical professionals can contact the clinic to discuss whether a conversation or assessment may be appropriate. Please call before sending any clinical records.
What to include at first contact
- Your name, role or relationship to the person and the best way to contact you
- A short, practical description such as a broken denture, a loose or uncomfortable denture, or an enquiry about replacement dentures
- Whether the person knows about and has agreed to the enquiry, where appropriate
- Whether a dentist, implant clinician or other professional is already involved
A first conversation helps establish what information or assessment may be appropriate. It does not confirm that a case can be accepted or that a particular treatment is suitable.
Protect the person's privacy
Please do not put medical history, diagnoses, medication details, clinical records or other sensitive health information in the website form. A brief description of the denture issue is enough for initial contact.
If more information is needed, the clinic can explain the appropriate next step. Professionals should call before sharing records or sensitive information.
When enquiring for another adult, involve them and obtain their knowledge and consent where appropriate. Signature Dentures may need to establish who can receive or discuss personal information before continuing.
Assessment and wider dental care
Suitability needs assessment
Individual advice depends on an appropriate assessment and, where relevant, existing dental information. An enquiry alone cannot confirm treatment suitability or an outcome.
A dentist may need to help
Concerns involving natural teeth, gums, pain, swelling, bleeding, injury or unexplained mouth changes need a dentist or another appropriate dental service.
Implant care may need coordination
Questions involving dental implants may require information or input from the person's dentist or implant clinician before appropriate next steps can be identified.
Clinic details
Signature Dentures16-18 Cross Street
Cheadle, Stoke-on-Trent
ST10 1NP
Opening hours: Monday to Friday, 9:00 am-5:00 pm. Weekend appointments are by prior arrangement.
Discuss the next step
Use the general enquiry option for a short first message, or call if you are unsure what to include. Appointment arrangements and any information needed will be discussed separately.
Clinical provenance and information scope
Clinical Dental Technician: Simon Owen, GDC registration 164114. Page content updated 10 August 2026. Check Simon's registration on the GDC register.
This page gives general contact information. It is not personalised clinical advice, a diagnosis, a confirmed referral pathway or a promise that treatment can be provided.